Is my payment protected? Yes. Every purchase is held in escrow until you confirm delivery — nobody can release the funds but you.
What does insurance cover? There are two separate coverages. Transit insurance is optional — 1.5% of the artwork price, your choice to add at checkout — and covers transit mishaps like reimbursing the shipping cost if something goes wrong. Separately, artworks priced over $3,000 carry mandatory damage insurance (10% of the price), which covers full replacement value if the work is damaged or lost — but that's always the seller's cost, charged to them before pickup, never added to what you pay.
Can I return a work? Returns are accepted within 14 days of delivery confirmation. If something arrives damaged or doesn't match its listing, open a dispute from your order.
How much does Bello take? 8% commission for Standard-tier artists, 3% for Pro-tier artists. No listing fees, ever.